Legal

Terms of Service

Last updated: April 2026

These Terms of Service ("Terms") govern your use of the Infinfy Solutions website (infinfy.com) and any services provided by Infinfy Solutions ("we," "us," or "our"). By accessing our website or engaging our services, you agree to these Terms.

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1. Services

Infinfy Solutions provides web design, web development, SEO, AEO, and AI automation services for businesses. Specific deliverables, timelines, and pricing for each engagement are agreed in writing (by email or project brief) before work begins.

2. Payment Terms

For Build projects (one-time), payment is structured as:

• 50% deposit required before work begins
• 50% balance due on delivery (before domain deployment)

For Grow and Run services (retainers), monthly fees are billed on the 1st of each month via Stripe. Retainers continue month to month until cancelled with 30 days written notice.

All prices are in Canadian dollars (CAD) and are exclusive of applicable taxes (GST/HST) where required.

3. Revisions and Satisfaction Guarantee

Build projects include one round of revisions, to be submitted within 7 calendar days of delivery.

We offer a 100% satisfaction guarantee: if the design deliverable is not to your satisfaction after the revision round, we will redesign it free of charge, one additional time, within the original project scope.

This guarantee applies to design quality, not to business outcomes (e.g. traffic, conversions, leads) which are influenced by factors outside our control.

4. Client Responsibilities

You agree to:

• Provide accurate and complete information for your project brief
• Respond to requests for content, feedback, and approvals within reasonable timeframes
• Ensure you have rights to any brand assets, images, or content you provide to us
• Not use our services for unlawful purposes or to create content that violates applicable laws

5. Intellectual Property

Upon receipt of full payment, you own the design and code deliverables we build for you. You are free to use, modify, and redistribute them.

We retain the right to display completed work in our portfolio and marketing materials unless you specifically request otherwise in writing.

Tools, templates, and frameworks we develop independently remain our intellectual property. We grant you a non-exclusive licence to use these as part of your project deliverable.

6. Confidentiality

We treat all client business information as confidential. We will not disclose your project details, business data, or communications to third parties without your consent, except as required by law.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Infinfy Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with our services.

Our total liability to you for any claim arising out of a project shall not exceed the fees paid by you for that specific project.

8. Termination

Either party may terminate a project engagement with written notice. If you terminate a Build project after work has begun:

• The deposit (50%) is non-refundable
• Any work completed will be delivered in its current state

Retainer services (Grow, Run) may be cancelled with 30 days written notice. Fees for the current billing period are non-refundable.

9. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of British Columbia.

10. Changes to Terms

We may update these Terms from time to time. We will notify clients of material changes. Continued use of our services after changes constitutes acceptance of the updated Terms.

11. Contact

For questions about these Terms, contact us at hello@infinfy.com.

Infinfy Solutions
Vancouver, BC, Canada